Terms of service

These General Conditions of Use govern, together with the Privacy Policy and the Cookies Policy, access and use of the website accessible through the domain name shop.oliverwater.com. Simply accessing our website attributes to the person who does so the status of User of the Website and implies acceptance of all the terms included in these General Conditions. If you do not agree with these General Conditions, the user must immediately leave the Website without using it.

By accepting these general conditions, the user states:

That you have read and understood what is stated here.
That he is of legal age in accordance with the regulations in force in his place of residence, otherwise the minor must have the authorization of his legal representatives.
That assumes all the obligations set forth in these general conditions.
These general conditions may vary over time, so the user must read and understand them before using our website.

OLIVER WATER reserves the right to make, at any time, any modification or update of its contents and services, of these General Conditions and, in general, of all the elements that make up the design and configuration of the Website.

The modification of these General Conditions will not affect the goods or promotions that had been acquired prior to said modification.

Selection of articles.
Any User registered, or not, may purchase products through shop.oliverwater.com
The purchasing process is based on a virtual cart, to which the user can add the products they wish to purchase, one at a time or with a larger quantity.
At any time the user can access and modify the contents of the cart.

Order processing.
To complete the purchase, the user must enter the "COMPLETE PURCHASE" page where they can modify any selected product or delete it if desired.

The User must ensure that the selected items that appear on the screen are the ones they wish to purchase and then select the one corresponding to the shipping address from among the listed geographical areas. At this point the total price of the selected products and the shipping costs generated are shown. On this screen you can also apply a discount coupon if you have one, which will update the purchase total.

In the next phase of the purchase process, the User must select the payment method. At this time, the User is again informed of the exact amount to pay, resulting from adding the price of the products and the shipping costs, net of any promotional discount.

Following the “PLACE ORDER” link, the User will be directed to the selected payment gateway. Once the payment has been processed correctly, the order will be processed automatically, confirming the order information on the screen and sending an email to the user confirming the operation.

Price of items.
All prices indicated in the product description are expressed in Dollar (USD) currency.

Payment Methods.
The purchase of products through the shop.oliverwater.com gateway allows the following payment methods:

Payment by debit or credit card (VISA, MAESTRO and MASTERCARD) through a virtual POS.
Payment by Bank Transfer.
To use the credit card through a virtual POS, the buyer must fill out a form indicating the name of the card owner, type of card, card expiration date and security code.

Shop.oliverwater.com does not have access to the bank details linked to the payment methods and does not know or record this data during the payment transaction.

Confirmation of the order.
Once the purchase process is completed, the user will receive, at the email address designated in the registration form, an email with all the details of the purchase made.

In the case of making payment by bank transfer, the buyer will have to do so in our bank account. It is important that you enter the order reference as a payment reference, and not make the transfer until you receive confirmation of stock of the merchandise. If you pay before this and do not have all the stock, the amount will be refunded minus the transfer cost. The order will not be shipped until the full amount has been received in our account. The validity of the order will be 10 calendar days. If payment has not been received, the order placed will be cancelled.